Privacy Policy

1. Introduction

Suzie's Nail Salon ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website, schedule an appointment, or communicate with us.

2. Information We Collect

We may collect contact and booking details that you voluntarily provide—such as your name, phone number, email address, service preferences, and messages—when you schedule an appointment or contact us.

We may also automatically collect basic technical and usage data, such as browser type, device information, and pages visited, through cookies and analytics tools to help improve our website.

3. How We Use Your Information

We use the information we collect to schedule and manage appointments, send appointment confirmations and reminders, respond to customer inquiries (including through automated messaging tools), improve our salon and digital services, and comply with legal obligations.

4. Messaging & Communications

When you provide your phone number or message us through our online platforms, we use that information to communicate with you about your appointments and inquiries. We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes. You can opt out of text messages at any time by replying STOP.

5. Information Sharing

We do not sell your personal information. We may share necessary information only with trusted service providers who assist us in operating our website, scheduling system, and communications, or when required by law.

6. Cookies & Analytics

Our website may use cookies and standard analytics services to understand website traffic and usage patterns. You can manage or disable cookies through your browser settings.

7. Data Security & Your Choices

We take reasonable measures to protect your personal information from unauthorized access or misuse. You may contact us at any time to request updates or deletion of your contact information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.